Conditions for national delivery

Goods ordered on a working day are shipped within 24 hours. If you place an order before 12:30 p.m., we will ship on the same day (working day). It is possible to pick up the goods in person directly from our warehouse in Wroclaw from 7:00 a.m. to 5:00 p.m.

ASSMANN Distribution Sp. z o.o.
19 Szczecińska Street
54-517 Wrocław
Tel. 71 3267140

Costs of national delivery

Type of shipment Order value below 1500 PLN net Order value above 1500 PLN net Order value above 5000 PLN net
Courier shipment up to 31.5 kg 1 parcel 19 zł net (each next 16 zł net) FREE DELIVERY FREE DELIVERY
Non-standard delivery* 29 PLN net PLN 29 net DELIVERY FREE OF CHARGE
Courier parcel palette 120 PLN net 120 PLN net DELIVERY FREE OF CHARGE

*A custom shipment is a shipment that meets one of the following conditions:
- weight exceeds 31,5 kg
- the largest dimension is > 175 cm
- total dimension, i.e. (height + width + length) > 300 cm
            
Transport costs are added to the current invoice.

Costs and conditions of foreign delivery

Costs and terms of delivery outside the borders of Poland are agreed with the customer individually.


Additional options

Additional shipping option Shipping costs
Cash on delivery (payment on delivery) 19 PLN net;
Saturday (sending or delivery on Saturday) 39 zł net

The costs of the additional delivery options will be added to your invoice regardless of its value.

Complaints and returns

In case of external damage to the parcel, partial lack of it or other inconsistencies with the waybill, please describe this fact in the presence of the courier on the waybill. Additionally, it is necessary to prepare a damage report and report the situation by sending an e-mail to the following address: logistyka@assmann.pl 

In case of any shortage of goods in the delivery or other discrepancies, please contact us immediately.

An absolute condition for considering a complaint is to inform our company about the damage or irregularities within 3 days of receipt of the shipment.

ASSMANN Group
ASSMANN Distribution Sp. z o.o. is part of the ASSMANN Group. A globally operating manufacturer of high-quality products for data network technology and network infrastructure.
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